Privacy Policy
1. Introduction
Your privacy is important to Telop Trading CO., LTD (“We”, “Us”, “Our”, “Telop Trading CO., LTD”, “Telop”), and this privacy policy provides information about the personal information that Telop Trading CO., LTD collects, and the ways in which Telop Trading CO., LTD protect and uses that personal information.
The term personal information as used throughout this policy, applies to any data relating to an identified or identifiable individual, including data that directly or indirectly identifies an individual.
All definitions contained in the Terms and Conditions also apply to this privacy policy, unless the context indicates otherwise.
2. Consent
By using the Service and/or the Website You consent to Telop Trading CO.,LTD’s collection, storage, processing and disclosure of Your personal information on the basis set out in this privacy policy.
3. Personal information collection
Telop Trading CO., LTD will collect and store the following kinds of personal information:
a. Information You provide to Telop Trading CO., LTD, such as information thatYou provide using for the purpose of registering with the Website, information that You provide for the purpose of subscribing to the Website Services and any other information that You send to Telop Trading CO., LTD;
b. Technical data that is automatically collected, such as information about Your use of this Website, this may include Your IP address, geographical location, details of Your browser type and version, Your operating system, referral source. Information about how You use Telop Trading CO., LTD’sWebsite such as pages You view and duration of Your visit;
c. Transaction data, including Your credit or debit card details for the purpose of completing a transaction to use the Services available through Telop Trading CO., LTD’s Website;
d. Service data that You provide for the purpose of fulfilling the Service that You purchase through Telop Trading CO., LTD’sWebsite. Specifically, information about Your parcel(s) including address information for both the sender and recipient of Your parcel(s), details required for customs such as the contents of Your parcel(s) and the value of the contents; and
e. Correspondence data, such as transcripts of any conversations You may have with Telop Trading CO., LTD, for the purpose of providing You with assistance when using Telop Trading CO., LTD’s Website orServices.
4. The source of personal information Telop Trading CO.,LTD may collect:
Personal information Telop Trading CO., LTD collects may be from one of the following sources:
a. Directly from You, information You voluntarily provide when using Telop Trading CO., LTD’s Website (for example, when You register, buy a Service, leave a review or contact Telop Trading CO., LTD’s customer service team). This includes information You may provide about the recipient of the parcel such as their name, address, email and telephone number.
b. From other sources, Telop Trading CO., LTD works closely with third parties providing services to Telop Trading CO., LTD, and We may receive information about You from them, for example:
I. sub-contractors providing services facilitating payment; sub-contractors providing delivery services for Your parcel(s);
II. social networking platforms;
III. analytics providers;
IV. search information providers;
c. Cookies: Telop Trading CO., LTD’s Websites use cookies to recognise You whenYou visit and use the Website. This helps Telop Trading CO., LTD to facilitateYour purchase of Telop Trading CO., LTD’s Services, as well as provide a good experience, and improve that experience when You use Telop Trading CO., LTD’sWebsite. For further information please refer to Our Cookie Policy; and
d. Through Your browser or device, or through Telop Trading CO., LTD’s servers
5. Telop Trading CO., LTD’s use of personal information
At the outset Telop Trading CO., LTD would like to give You the comfort thatYou will always own Your personal information and that we do not sell Your personal information to anyone, for any reason, at any time.
Telop Trading CO., LTD will use, disclose and share Your personal information it collects to perform activities associated with providing the Website andWebsite Services only as follows:
a. To provide the Service;
b. For marketing purposes;
c. To analyse Website and service usage and to improve the Services and/orWebsite;
d. To deliver to You any administrative notices, alerts and communications relevant to Your Use of the Website;
e. For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
f. By disclosing Your personal information to third party service providers appointed by Telop Trading CO., LTD in order to enable Telop Trading CO., LTD to provide the Website and Services to You, and who are bound by these same privacy restrictions;
g. With and to Telop Trading CO., LTD’s other business divisions and other companies within the VATIT group of companies for the purposes of supporting the Service and the Website, improving the Services, determining any illegal or fraudulent conduct and violations of any group company polices; and/or
h. Telop Trading CO., LTD may disclose personal information to law enforcement, other government officials, or other third parties as Telop Trading CO., LTD, in its sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Telop Trading CO., LTD to legal liability, or in connection with a merger, consolidation, or sale of Telop Trading CO., LTD’s assets.
6. Cross-border data transfers and Security
Personal information may be stored and processed by and transferred between Telop Trading CO., LTD affiliate companies – and third-party service providers –located in the United States of America and other countries outside of theEuropean Economic Area, including in countries that may not provide the same level of data protection as Your home country. Telop Trading CO., LTD takes appropriate steps to ensure that recipients of Your personal information are bound to duties of confidentiality and Telop Trading CO., LTD implements measures such as standard data protection contractual clauses to ensure that any transferred personal information remains protected and secure.
Securing Your personal information Telop Trading CO., LTD has appropriate technical and organisational measures in place to prevent accidental or unlawful access to or destruction, loss, misuse or alteration of Your personal information. Telop Trading CO., LTD uses a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of Your online session and to protect Telop Trading CO., LTD’s systems from unauthorised access. Telop Trading CO., LTD will store all the personal information You provide on secure servers.
7. Retention of personal information
Telop Trading CO., LTD will retain personal information only for so long as reasonably necessary for the purposes set out above, considering criteria such as applicable rules on statute of limitations and at least the duration of Your use of the Telop Trading CO., LTD Website and Services.
8. Your rights
You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of Your personal information, and to request access to, rectification, erasure and portability of Your own personal information. Requests should be submitted by using the contact details set out below.
If You are aware of changes or inaccuracies in Your personal information, You should inform Telop Trading CO., LTD of such changes so that its records may be updated or corrected. You may lodge a complaint with a supervisory authority ifYou consider that Telop Trading CO., LTD’s processing of Your personal information infringes applicable law.
9. Other websites
Telop Trading CO., LTD may make content from third party websites available toYou from links located on the Website. Telop Trading CO., LTD is not responsible for the privacy policies or practices of any third party. Telop Trading CO., LTD recommends that You review the Terms of each such website to determine how that website protects Your privacy.
10. Contact Telop Trading CO., LTD
If You have any questions about this privacy policy or Telop Trading CO., LTD’s treatment of Your personal information, please send an email to info@teloptrading.com
11. Updating this policy
Telop Trading CO., LTD may update this privacy policy periodically by posting anew version on this Website. You should check this page occasionally to ensureYou are familiar with any changes. If the changes made to the policy are material, Telop Trading CO., LTD also may post a notice on the Website prior to the effective date of the change, or, in some cases, may provide notice of the changes by email.